Peach Report

Jim Sullivan's UK Workshop 2010 on May 4 - SOLD OUT

4 May, 2010, Victoria Park Plaza Hotel, London

Legendary US restaurant guru and Peach Report columnist Jim Sullivan is back in London on May 4 for his 2010 UK Workshop. The practical, hands-on programme is designed specifically for operations teams in the restaurant and pub sector. The event is almost totally sold-out - so call Christine Martin NOW on 01704 550383 to secure one of the few remaining places.

Jim's straightforward and relevant approach will help line managers and front-line teams create and deliver a first-class customer experience - and bottom-line profit.

Programme details: Fundamentals Part Two

In partnership with Coca Cola, Ecolab and Coffer Corporate Leisure

“How to be brilliant at the basics of restaurant operations & leadership”

Includes **NEW** content for 2010

  • Can the Fundamentals change? If so, how?
  • The FIVE biggest challenges facing unit level leaders (and how to overcome them)
  • Why your leadership needs to change as the customer, crew, competition and economy changes
  • The THREE obstacles to changing behaviour (& how to beat them)
  • PROOF: It’s not the strongest who survive, but those most adaptable to change
  • Why our business will never go back to ‘normal’ and what that means for our brands, leadership and operations
  • Ready to Pounce: SEVEN strategies for the downturn

PLUS Q&A session for questions from the floor, moderated by Peter Martin


9.15 registration
9.45 Workshop starts
12.45pm Lunch
3.45pm Ends


  • Single place = £450 (plus VAT)
  • “Three for Two” rate – get 3 places for the price of 2 – £900 total, just £300 (plus VAT) per person
  • Bookings of 4 to 7 places – all at £300 (plus VAT) each
  • Bookings of 8 places plus - £275 (plus VAT) per person

We have limited the session to just 200 delegates to ensure that Jim is accessible for questions and to encourage interaction within the group. Would be great to know how many places you’d like as they are already starting to move very quickly.

To book places contact Christine Martin on 01704 550383 or email


To read Jim's latest article see Being ready when the upturn comes

Or to see him in action on video, go and watch Seven ways to increase sales and The two great enemies of training