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Chris Muller's Leadership Masterclass
17 June, 2010, Browns Hotel, London
Dr Chris Muller, one of the world’s leading experts on chain restaurant management, and a regular Peach Report contributor, was in London on 17 June to run his exclusive Leadership Masterclass for Peach Network.
Chris Muller is professor and director at the renowned Center for Multi-Unit Restaurant Management at the University of Central Florida in Orlando, and this summer will become Dean of the School of Hospitality Administration at Boston University.
He is a leading international authority on multi-unit brand management and chain organization development and growth and ran an exclusive, one-day seminar for UK operators.
Companies booked in included: Whitbread, Yo! Sushi, Tampopo, Giraffe, JD Wetherspoon, Novus Leisure, Peach Pubs, Intertain, Beds & Bars, Camino, Krispy Kreme, Hall & Woodhouse, FAB Group and Glendola.
Among other things Chris explored:
• The changing relationship between managers and the street-wise, techno-savvy workforce they will lead;
• The shifting foundations of the marketplace;
• Becoming the leader of change – and what change looks like;
• What it takes to be a great manager and a great leader;
• Key leadership tactics;
• The things you want them to say about you.
For more information about future Chris Muller UK courses, contact Christine Martin on 01704 550383 or email christine@peach-factory.com
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