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How M&S aims to be world's 'most sustainable' store
8 March, 2010

Marks & Spencer has launched a programme to make it the world’s most sustainable retailer by 2015, introducing 80 major new commitments under M&S’s eco and ethical plan, 'Plan A.'

Three cheers for Nando's - top employer
7 March, 2010

Nando's has been named the Sunday Times 2010 Best Big Company to Work For - striking a major victory for the reputation not just of casual dining but for the hospitality sector in general.

Easterbrook and MacLean top awards list
4 March, 2010

McDonald's boss Steve Easterbrook and Jillian MacLean, creator of the Drake & Morgan bar business, were the big winners at the Retailers' Retailer Awards this year.

Why training doesn’t work…and what to do about it
1 March, 2010

For the last 25 years I’ve worked for successful restaurant companies and helped others to be more successful - and if you truly want to improve your people, performance, and profits, I’ve learned two key lessons: training is your secret weapon; but most foodservice training just doesn’t work, writes Jim Sullivan.

Staff morale high on recovery agendas
1 March, 2010

Chief executives right across business are prioritising their people agendas as a way to recover and grow their operations, according to a report from PricewaterhouseCoopers (PwC). There are also questions about the role of HR itself.

After-dark bingo out to capture younger players
1 March, 2010

Binglo is the name of the new after-dark version of the game being introduced by Mecca to attract a younger crowd. It is one of several innovations introduced by parent company Rank to reverse the decline in the bingo sector.

Jim Sullivan back in UK - BOOK NOW
4 May, 2010, Victoria Park Plaza Hotel, London

Legendary US restaurant guru and Peach Report columnist Jim Sullivan is back in London on May 4 for his 2010 UK Workshop. The practical, hands-on programme is designed specifically for operations teams in the restaurant and pub sector. The event is already 70% sold - so book your places NOW.

Restaurants back on the menu
1 March, 2010

The restaurant sector has coped with the recession better than many industry-watchers had thought. It seems eating out has become more deeply ingrained in the consumer psyche, and less of a discretionary item, than it was during previous downturns, says Algy Hall in Investors Chronicle.

Peach Consumer Insight & Marketing - LIMITED PLACES ONLY
24 March, 2010, Soho Hotel, London

Emma Woods, the driving force behind Pizza Express's marketing initiatives, will be a headline speaker at Peach Network's annual consumer and marketing seminar on March 24 at London's Soho Hotel.

The invitation-only, 'off-the-record' briefing will focus on what the latest consumer trends and complexities mean to the UK eating and drinking-out market, and how they will shape the way restaurants and pubs are being marketed and developed. However, only a limited number of seats remain.

Now supermarkets start opening pubs
23 February, 2010

US supermarket chain Wegmans has moved into the bar business, opening The Pub inside a store near Philadelphia - and is already planning a second.

Peach 2010 Business Leaders Survey
16 February, 2010

It’s all about the customer. Service levels and food quality will be this year’s top investment priorities for industry bosses, according to Peach Report’s 2010 Business Leaders survey. They believe what customers require most is quality of experience and service. David Martin analyses the results

Missed this? - the best bits from elsewhere

Catch up on the industry-relevant stories from other media websites, including Whole Foods Market revives UK expansion,council bans on takeaway ban near schools, after-dark "blingo" out to capture younger players, Yo! Sushi aims to be a big fish in Scotland and public health marketing campaigns will not be cut, says Government.

Latest magazine out NOW
14 February, 2010

The latest issue of the Peach Report magazine is out now. If you don't already subscribe, but want to receive a copy, as part of your subscription package along with 24/7 web access and weekly e-zines, sign up today. Simply contact Christine Martin on 01704 550383

Hot Concepts to go and see

Peach Report regularly highlights some of the newest, hottest and most interesting concepts out there in the market - with the suggestion that you and your team might like to go to see them for yourselves. See the latest additions including four very different Italians in London and the new design for TGI Fridays.

Peach Factory, Peach Report, Peach Network
Website, Magazine, Events, Research

Peach Factory is an innovative media, insight and networking business – providing unique analysis, intelligence and market access in the UK eating and drinking-out market.

Peach Report is a subscription-only business-focused website, magazine and e-zine package, loaded with the latest market insight, operational intelligence and valuable hard... more...

Why is sustainability so important?
16 February, 2010

We asked Henry Dimbleby, boss of Leon, the London-based ethically-focused fast casual chain, who is also one of the leading forces behind the creation of the Sustainable Restaurant Association. Here are his typically robust thoughts more...

Taste for Italian undiminished
22 February, 2010

Italian food is still at the forefront of eating out. Four different London restaurants demonstrate how the style is adapting - from Italian tapas to pay-by-weight pizza. All are worth a visit. more...

Don’t let supermarkets win on service as well as price
18 February, 2010

Restaurants are the largest part of the hospitality business, and you know what’s missing from the hospitality business today? Is it a sense of hospitality. Chris Muller wonders if we’ve forgotten what hospitality is all about? more...

Costa launches new loyalty card
8 March, 2010

Costa Coffee has introduced what it says is the most comprehensive loyalty scheme in its sector. The Coffee Club loyalty card will give customers five points for every £1 spent in its stores, with every point worth 1p. more...

How M&S aims to be world's 'most sustainable' store
8 March, 2010

Marks & Spencer has launched a programme to make it the world’s most sustainable retailer by 2015, introducing 80 major new commitments under M&S’s eco and ethical plan, 'Plan A.' more...

Nando's takes top employer award
7 March, 2010

Nando's has been named the Sunday Times 2010 Best Big Company to Work For - striking a major victory for the reputation not just of casual dining but for the hospitality sector in general. more...

In-N-Out Burger - the inside story
22 February, 2010

In-N-Out Burger has gained virtual cult-status in its native California. But what has made this family-owned burger chain such a phenomenon, with a loyal fan base that even stretches to the UK? more...

Peach Team

The Peach Report is brought to you by Peach Factory, the leading media, events and insight business, providing unique analysis, intelligence and access to the eating-out and drinking-out markets. more...

Like-for-like sales sink 5% under January snow
14 February, 2010

Severe weather during early January took its toll on Britain’s eating and drinking out market. Leading pub and restaurant groups collectively saw like-for-like sales dip 5% against the same month last year, as people stayed home rather than brave the snow, according to latest Coffer Peach Business Tracker figures. more...

Whole Foods Market revives UK expansion
1 March, 2010

Whole Foods Market, the natural and organic food retailer, is to launch a fresh assault on the UK market - and has just opened an online grocery shop, allowing consumers across the UK to buy its goods. more...

Hot Concepts: to check out

Peach Report regularly highlights some of the newest, hottest and most interesting concepts out there in the market - with the suggestion that you and your team might like to go to see them for yourselves. more...

Jim Sullivan back on May 4 - BOOK NOW
4 May, 2010, Victoria Park Plaza Hotel, London

Legendary US restaurant guru and Peach Report columnist Jim Sullivan is back in London on May 4 for his 2010 UK Workshop. The practical, hands-on programme is designed specifically for operations teams in the restaurant and pub sector. more...

Time for a marketing rethink
16 February, 2010

Marketing is the discipline that senior executives in the eating and drinking-out sector believe they most struggle with. Don’t worry. The whole of the business world is due for a rethink of the way it approaches marketing, according to the influential Harvard Business Review. So there’s an opportunity to catch up quick. more...

Why training doesn’t work…and what to do about it
1 March, 2010

For the last 25 years I’ve worked for successful restaurant companies and helped others to be more successful - and if you truly want to improve your people, performance, and profits, I’ve learned two key lessons: training is your secret weapon; but most foodservice training just doesn’t work. more...

National Skills Academy for Hospitality

The National Skills Academy for Hospitality was established in England in 2008, marking the dawn of a new era in education and training for the industry. The Academy forms a key part in the National Skills Strategy, and is backed by leading sector employers. Our mission is to "Develop a brand which is universally trusted as the benchmark for excellence in... more...

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